
Fortiffy IT Solutions
Services:
Practical, straightforward IT support — from a single laptop to a small office network.
01 / Support
Remote IT Support:
Most problems solved securely from wherever you are, no visit needed.
Software troubleshooting
- Fix software issues
- Email & account recovery
- Virus & malware removal
- Device troubleshooting
Secure remote assistance
- Secure remote troubleshooting
- Device management via Intune/Jamf
- Same-day response where possible
- No callout needed for most fixes


02 / Office
Small business IT setup:
Getting a small office’s devices, network and printers working as one.
- Desktop, laptop and printer setup
- Docking stations and mobile devices
- Network printer mapping
- Staff onboarding device setup.

03 / Diagnose & build
Networking, devices and the cloud
IT Troubleshooting:
Fast, clear diagnosis of the everyday problems that slow you down.
- Hardware and software faults.
- Wi-Fi, LAN and VPN issues
- Printer and peripheral fixes
- Root-cause fixes, not quick patches
Windows installation and setup:
Clean, fully configured Windows systems ready to use from day one.
- New PC and laptop setup
- OS installs, Windows and macOS
- Driver and software configuration
- Data transfer from old device.

04 / Cloud & identity
Cloud collaboration and access
Microsoft 365 Support:
Getting Outlook, Teams and your files working the way they should.
- Outlook setup and sync fixes
- Teams and SharePoint support
- OneDrive file and permission issues
- Access and licence troubleshooting.
Active Directory Support:
Secure, well-managed user accounts and access for your business.
- User account setup and resets
- Microsoft Entra ID identity support
- Group policy and permissions
- Onboarding and offboarding staff.

05 / Recycle
IT Equipment Recycling
Disposing of old IT equipment responsibly — protecting your data and the environment at the same time.

Responsible disposal
We handle end-of-life IT equipment safely, keeping your data secure and keeping hardware out of landfill.
- Secure data wiping to NIST 800-88 standard
- Responsible recycling with certified partners
- Collection and safe handling arranged for you
- Reuse and donation where equipment allows